Legal

Consultation Payment Policy

Effective September 17, 2026

This policy covers the $50 Built Capital Strategy Consultation, dispute printing and mailing invoices, funding success fees, and any other service you pay for on this site.

1. The fee

The $50 Built Capital Strategy Consultation is a flat $50, paid in advance to reserve your time. Payment is taken through our secure payment processor. We never see or store your full card number.

2. What the fee covers

  • A one-on-one Zoom call with Built Capital.
  • A review of your credit and business profile through a funding-readiness lens.
  • A discussion of your funding goals and your recommended next step.

The fee includes up to six rounds of credit bureau disputes when the rebuild path applies. It does not cover document printing, mailing, or any other separately agreed service. Those costs are quoted and paid separately, and nothing extra is charged without your agreement.

3. Booking your time

After payment you receive a scheduling link. Your appointment is confirmed once you pick a time. If you pay and do not schedule within 60 days, contact us at info@builtcapitalco.com and we will help you book or refund the fee.

4. Rescheduling and no-shows

  • Reschedule free of charge at least 24 hours before your appointment using the link in your confirmation email.
  • If you miss the call without notice, the fee is used and a new booking requires a new payment.
  • If we have to move your call, you may reschedule at no cost or request a full refund.

5. Refunds

Cancel at least 24 hours before your appointment and we refund the $50 in full. Once the consultation has taken place, the fee is non-refundable because the service has been delivered. Refunds are returned to the original payment method and usually appear within five to ten business days.

If something went wrong with your call, tell us within seven days at info@builtcapitalco.com or 404-981-7711 and we will make it right.

6. Dispute printing and mailing (Path B only)

  • Your $50 consultation includes up to six rounds of credit bureau disputes. There is no fee for the dispute work itself.
  • Printing and mailing are the only additional cost, invoiced after each round is completed. The cost depends on how many accounts are disputed and the cost of mailing, so each round is quoted and itemized individually.
  • Every invoice is itemized and due on receipt.
  • You only pay for rounds actually sent. Stop at any time and future rounds are not charged.
  • The credit bureaus and reporting companies decide outcomes. Removal of any item is not guaranteed.

7. Funding success fee (Path A only)

  • A success fee of 10% of the funded amount applies only if financing is approved and released to you.
  • The fee is confirmed with you in writing before any application is submitted.
  • The invoice is sent within five business days of funds being released and is due on receipt.
  • If you are not approved, or funds are not released, no success fee is owed.

8. Custom-priced services

Some work is agreed with you first and then paid through a custom-amount checkout using the price and description we confirmed. Those payments are non-refundable once the work has started, unless we agree otherwise in writing. All invoices are emailed to the address on file. Questions about any charge: info@builtcapitalco.com or 404-981-7711.

9. Memberships

Memberships bill automatically each month or year until cancelled. Cancel any time before the next renewal date to stop future charges. Renewal payments already taken are not refunded, and you keep access for the period you paid for.

10. Chargebacks and failed payments

Please contact us before filing a chargeback so we can resolve the issue directly. If a payment fails or is reversed, access to the related service or membership may be paused until it is settled.

11. No guarantee of funding

Paying for a consultation buys our time and expertise, not an approval. Built Capital is a business consulting company, not a lender, and approval, funding amounts, rates, and terms are not guaranteed. See our terms and conditions for the full picture.

Questions about this document? Email info@builtcapitalco.com or call 404-981-7711.